Each of PSA’s four major business lines was included in the scope of the certification: (1) Security and Crisis Management, (2) Business Intelligence, (3) Investigations, and (4) Screening.

Upon receiving the certification Scott Harrison, Managing Director of Pacific Strategies and Assessments, said “PSA is pleased to have been awarded this ISO certification. As a risk management organization, we understand that quality control, workplace excellence, and client satisfaction are crucial elements of success.”

ABOUT ISO

ISO standards have come to be regarded as globally accepted norms for quality assurance, concentrating on customer satisfaction, management responsibility, and continuous improvement. The prestigious ISO standards have been recognized in 159 countries around the world and are designed to monitor performance metrics while continuously tracking and improving operational processes. The ISO standards provide the basis of a sound quality system, utilizing the best thinking acquired from several decades of experience. Companies who comply to ISO standards increases the probability of supplying product of acceptable quality, and provides a reasonable degree of assurance to both customers and regulators.